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3 Despite of the Corona crisis, the ISGUS Group enjoyed a record year in 2020 and, looking at the first quarter of this year, there are strong signals that the positive development will continue in 2021. This growth is largely related to the big push for digitisation driven by the pan- demic, affecting all sectors and companies of all sizes, but particularly SMEs, where most of our customers are to be found. Read in this Newsletter about the impact of the pande- mic in terms of digitisation in general, and how ZEUS® X Workforce Management with its large toolset for ma- naging mobile workforces can efficiently support you in reducing the daily challenges of HR management in the current difficult times. Many questions, hopes and opinions are occupying us and the media. However, little is really concretely foreseeable and calculable. Taking the utmost prudence, care and precaution, our employees at all locations were largely unaffected. Thanks to this, our business is manageable “as usual” and we are happy to convince you about the important contribution of our solutions to improve corporate pro- cesses in the field of Time & Attendance, Staff Schedu - ling, Employee Self-Service and Corporate Security in a future-proof way. Whether you are using our solutions as software as a service in our ISO/IEC 27001 certified data centre or hosted in your own IT environment, digitisation and au- tomisation enhanced by ZEUS® Workforce Management undoubtedly leads to considerable simplification and sustainable increase in competitiveness. We are happy to answer all your questions. Do not hesitate to contact us directly or make an appointment with your personal ISGUS representative. Yours sincerely Sylvia Martin-Knoch Dear Reader, Sylvia Martin-Knoch, ISGUS Export Manager PREFACE